Retail Questions
One of our associates would be most happy to answer any questions you may have or address special concerns. You may email us at: info@thehappychocolatier.com
You will need a valid email address, a valid credit card and an accurate shipping address.
To begin the ordering process, you select the products you would like and click “Add to Cart.” Once you have added an item to your cart, you will see the option to begin the checkout process.
We do not include invoices in the box. Your gift recipient will not see details such as order total or transaction information. These details are sent to the purchaser by email.
Our shopping cart pages are secured by Thawte, a leading global Certification Authority that uses stringent authentication and verification processes to ensure your credit card information is safe. Using SSL (Secure Socket Layer) technology, we encrypt your billing information when we process your order. This means that it is protected and not readable until it is received by the payment gateway.
Yes. During the checkout process, you will have the option to enter a note for your shipment(s). The gift note will be included with your selected product when it ships.
Yes, you can ship products to as many recipients as you wish. At the shipping address page, you will have the option to enter multiple shipping addresses and match products with each one.
Yes. If you need delivery for a special occasion, we can help. Please call us at 978.429.8485 and we’ll make every effort to have your order arrive for a specific date.
Orders are normally shipped within 24 hours, unless warm weather is an issue. Our standard shipping days are Monday through Wednesday. We will ship on Thursday and Friday if our assessment of weather is that it won’t impact the chocolates. We generally do not ship for Saturday delivery.
No, we are unable to ship to an APO or FPO box.
No, we do not ship outside of the U.S.
Unfortunately, we are unable to deliver any packages to a P.O. box.
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We stand by the quality and freshness of our products. Each package is hand packed and we take the utmost care to ensure that all products arrive intact. If you are not satisfied with the quality of the product upon arrival, please contact us within 48 hours and we will work with you to resolve the problem. Exceptions may apply with hot weather shipping.
Several of our chocolate products have nuts. All of our products are manufactured in facilities with shared equipment that also processes wheat, peanuts and tree nuts.
Each is about 1 cubic inch in size.
What Our Customers Are Saying
You made me very happy! I enjoy reading all the small verses inside the Cubze, and all the flavors are delicious!
Thank you so much for the Cubze samplers. My plan was to eat just one per day, but so far I’ve had a real hard time staying on plan. So delicious!
The presentation of his chocolate is absolutely beautiful. And they are like little pieces of heaven! While eating this chocolate I dare you to not smile. It’s impossible!
